Last updated: 23 July 2026
Pharmacy Weight Loss Grange Moor
GPhC Registration No: 9012511
Last Updated: July 2026
Pharmacy Weight Loss Grange Moor is a GPhC registered online pharmacy weight loss clinic serving patients in Grange Moor, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
When you use our services, we may collect the following categories of personal data:
Personal Information: Full name, date of birth, gender, contact details including email address, phone number, and delivery address.
Health Information: Medical history, current medications, weight, BMI, and any other health details you provide during your consultation. This is classified as special category data and is handled with the highest level of care.
Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical Data: IP address, browser type, device information, and website usage data collected when you visit our website.
We use your personal data for the following purposes:
Providing Clinical Services: To process your weight loss consultation, enable our pharmacist to review and approve your treatment, and dispense medications safely and appropriately.
Order Fulfilment: To arrange delivery of your approved medication. Orders are dispatched within 1 working day of pharmacist approval.
Patient Safety: To ensure treatments are clinically appropriate, follow up on your progress, and communicate any important health or safety information relating to your treatment.
Legal Compliance: To meet our obligations under pharmacy regulation, healthcare legislation, and UK data protection law.
Service Improvement: To improve our website and services based on anonymised usage data.
Our lawful basis for processing health data is the provision of healthcare services and, where required, your explicit consent.
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site.
We use essential cookies to ensure the website functions correctly, analytical cookies to understand how visitors use our site, and preference cookies to remember your settings. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.
We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:
Healthcare Professionals: With your GP or other relevant healthcare providers where clinically necessary or required by law.
Service Providers: With trusted third parties who assist in operating our business, such as delivery partners and secure payment processors. These parties are contractually obligated to handle your data securely and only for the purposes we specify.
Legal Requirements: Where we are required to disclose information by law, regulatory authority, or court order, including GPhC regulatory obligations.
All third parties we work with are required to comply with UK GDPR standards.
We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where legally required. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All data is stored securely on UK-based servers.
Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion of your data where appropriate, and object to or restrict how we process your information. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly and fairly.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Pharmacy Weight Loss Grange Moor
GPhC No: 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
If you remain dissatisfied with how we have handled your data concerns, you have the right to raise the matter with the relevant supervisory authority for data protection in the United Kingdom.