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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Grange Moor

Pharmacy Weight Loss Grange Moor
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Grange Moor is a GPhC-registered online pharmacy operating in Grange Moor, United Kingdom. We are authorised to dispense prescription and pharmacy medicines in accordance with UK law and GPhC standards. Our GPhC registration number is 9012511, which can be verified at www.pharmacyregulation.org.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet our clinical eligibility criteria, as determined by our pharmacist or prescriber.

3. Online Consultations and Prescriptions

All weight loss treatments supplied through our pharmacy require a valid prescription. Prescriptions are issued only after a clinical assessment has been completed and approved by a qualified, registered prescriber.

You must answer all consultation questions honestly and in full. Providing false or misleading information may result in serious harm and the immediate termination of your account. We accept no liability for adverse outcomes arising from inaccurate information provided by you.

Prescriptions remain the clinical decision of our prescriber. We reserve the right to decline or cancel a prescription at any time if it is deemed clinically inappropriate.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely. Prices displayed on our website are inclusive of VAT where applicable.

We reserve the right to update our pricing at any time. Any price changes will not affect orders already confirmed and paid.

5. Delivery

Once your order has been clinically reviewed and approved by our pharmacist, dispatch will take place within 1 working day. Delivery timescales are provided by our courier and are estimated only. We are not responsible for delays caused by third-party carriers or circumstances outside our control.

Medicines will be dispatched in discreet, secure packaging appropriate for pharmaceutical products. It is your responsibility to ensure someone is available to receive temperature-sensitive items where applicable.

6. Cancellations and Refunds

You may cancel your order before it has been reviewed and approved by our pharmacist. Once a prescription has been issued and a medicine dispensed, we are unable to accept returns or offer refunds, in accordance with UK medicines legislation and patient safety requirements.

If your order is declined on clinical grounds, you will receive a full refund within 5–10 working days. To request a cancellation before dispensing, please contact us promptly at the details provided on our website.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Grange Moor are intended to support, not replace, the advice of your GP or primary healthcare provider. We strongly encourage you to inform your regular doctor of any medicines prescribed through our service.

Weight loss medicines carry risks and may not be suitable for everyone. Our prescriber will assess your suitability, but you accept that no clinical assessment conducted remotely can fully replicate an in-person consultation.

If you experience any adverse effects, stop taking your medication and seek immediate medical advice. In an emergency, call 999 or attend your nearest A&E department.

8. Data and Privacy

We process your personal and health data in accordance with the UK GDPR and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. For full details on how we handle your data, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact us through the details listed on our website. We are committed to resolving any concerns promptly and professionally.